Sales Manager

Windward Communities is a growing family of manufactured housing communities across the United States.

Base salary and an exceptional bonus/incentive plan designed to reward your hard work and success. Incentive Plan includes commissions, quarterly bonuses, and year‑end bonus. Top performers can earn upwards of 100% of their base salary.

We are seeking a results‑driven and experienced Sales Manager to join our team at The Reserves and Walnut Creek (in Jackson, Michigan – south of Lansing) – all‑ages manufactured home communities offering affordable, low‑maintenance living with vibrant amenities and active neighbors. The ideal candidate will leverage their existing sales expertise to manage and grow our sales pipeline, lead a high‑performing team, and build strong relationships.

This role is integral to achieving and exceeding our sales goals in a dynamic and fast‑growing sector.

• Shepherd customers through the full sales life cycle – from qualifying leads, initial contact, community tours, handling objections, closing the deal, to follow‑up and retention.
• Lead daily internal sales efforts by effectively converting leads and opportunities to appointments and conducting quality sales appointments with customers.
• Confidently encourage customers to purchase a home in our community and work to convert current rental residents into homeowners.
• Lead through example and with a ‘love and respect’ of the team, community, amenities, and residents.
• Maintain frequent and scheduled follow‑up to advance leads and opportunities through the sales process.
• Utilize the Salesforce platform to document all customer interactions on a timely basis. Use the database for accurate data entry, report utilization, and periodic data clean‑up.
• Work closely with the Mortgage Loan Originator (MLO) team to ensure that all home purchase applications and paperwork are submitted correctly and in a timely manner.
• Hire, train, direct and motivate the sales team using effective sales‑management techniques and accountability measures, including goal setting, consistent management, and ongoing sales performance review.
• Collaborate with the Community Manager, Regional Sales Manager, and other key employees to ensure home availability; prioritize inventory and create a cohesive team environment at the community level.
• And other duties as assigned.

• High School Diploma or equivalent experience.
• Minimum of 2 years within a Sales or sales/service hybrid environment.
• Independent leadership; dependable and self‑motivated.
• Relationship building and an ability to build rapport with customers and residents.
• Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.
• Ability to grow, develop, motivate, and coach team members.
• Ability to prioritize and meet deadlines in a fast‑paced environment.
• Demonstrated abilities in organization, communication, enthusiasm, and effective interpersonal skills.
• Strong computer skills (navigating websites, spreadsheets, email, and other tools).
• A valid driver’s license, clean driving record, and automotive insurance.

• Experience managing or leading sales‑specific staff.
• Property management, multi‑family living, and/or hospitality experience (highly desired).
• Existing knowledge or experience in Salesforce (highly desired).

• Competitive salary and incentive plans (payouts monthly, quarterly, and yearly).
• Health, Dental, Vision insurance plan options.
• Industry‑leading Paid Time Off plan.
• 401(k).
• And more.