Operations Supervisor- Electronic Security; Tech

Job Title

Per Mar Security Services is seeking hardworking, motivated people.

The primary responsibility of this position is to supervise the installation and service departments for the Electronic Security operations of the branch. This includes mentoring and empowering employees so as to complete tasks in a highly efficient manner as well as working with customers to ensure the work completed exceeds their expectations.

In this role we offer you:

• Company vehicle, laptop and cell phone provided
• Competitive pay and bonus opportunities
• Benefits including generous PTO, 401K with match, health/dental/life/disability insurance
• Being part of a fast-paced office with the opportunity to influence growth and change

In this role, you will:

• Assist Sales in system design and requirements.
• Help to develop, promote and enforce operations policies and procedures for the branch.
• Responsible for supervision of Installation, Inventory, and Service Departments.
• Interview, hire, lead and evaluate staff
• Assist the Per Mar Customer Service Department on troubleshooting alarm issues.
• Help train technicians on Monitoring Center and alarm technology.
• Assist and work with the Monitoring Center on service dispatch and false alarm reduction.
• Provide regular Training opportunities to employees in order to meet the needs and requirements of the client and Per Mar Security.
• Assist in the development of service efficiencies and installation methods that will improve branch operations and customer support.
• Assist Service and Installation coordinators to properly follow up, schedule and complete work.
• All other reasonable duties as assigned by the Operations Manager specific to the operation of daily business functions.

• Hire, train and mentor direct reports and provide additional training as necessary.
• Travel, as required. Some overnight travel is expected.

What you'll need:

• High School Diploma or GED is required. Technical training or degree in related field preferred.
• Must have 3-5 year of experience as a lead technician, manager or supervisor in the Electronic Security Industry and solid knowledge of installation, design and repair of Electronic Security Systems.
• Must be able to obtain specified licensure/certifications to perform work in the industry according to the rules and regulations prescribed by the state in which the branch operates.
• NICET II certification required.
• Must have a valid driver's license and good driving record.
• Must have mathematical skills including the ability to calculate figures and amounts such as interest, proportions, percentages, area, circumference, and volume along with the ability to apply concepts of basic algebra and geometry.
• Must have knowledge of fire and electrical codes to ensure safe and proper installation of alarm systems and devices.

High School Diploma/GED

NICET

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan

This job reports to the Director of Operations

This is a Full-Time position 1st Shift, Weekends.

Number of Openings for this position: 1