Service Technician - CNC

What's in it for you?

• PTO/Vacation
• 401k
• And More!

• $70,000.00 to $90,000.00 / annually
• Perform installation, maintenance, and repair services on multi-spindle machine systems and 5-axis grinders at customer locations nationwide.
• Diagnose and troubleshoot mechanical, electrical, and control system issues in multi-spindle machines and 5-axis grinders, identifying root causes and implementing solutions.
• Provide detailed service reports for every job completed, including repairs, parts used, and customer feedback.
• Conduct preventive maintenance on machines to ensure optimal performance and minimize downtime.
• Support our rebuild program by refurbishing and upgrading existing machines to extend their lifespan and improve efficiency.
• Work closely with customers to provide technical support and train operators and maintenance teams on machine operation and best practices.
• Collaborate with engineering and technical support teams to elevate and resolve complex technical issues.
• Maintain a strong inventory of spare parts and ensure timely replenishment when needed.
• Travel extensively to customer sites across the country, sometimes on short notice, and stay on-site as needed for extended periods.
• Travel to the parent company in Cologne, Germany, as required for training, collaboration, or support.
• Travel to the U.S. headquarters in Jackson, Michigan, as required for training, meetings, or support.
• Provide on-site troubleshooting, repairs, and calibration of machine systems, including mechanical, electrical, and control components.
• Maintain and update records on customer machines, service history, and any service recommendations for future visits.

• High school diploma or equivalent required; an Associate's degree in Electro-Mechanical Engineering, Industrial Maintenance, or a related field is preferred.
• Minimum of 3 years of experience in servicing, repairing, or troubleshooting multi-spindle machines, 5-Axis Grinders or similar electro-mechanical systems.
• Strong knowledge of electrical circuits, PLCs (Programmable Logic Controllers), and control systems.
• Hands-on experience with mechanical systems, pneumatics, hydraulics, and CNC machines is essential.
• Ability to interpret technical drawings, schematics, and manuals.
• Proven problem-solving skills and the ability to work independently in the field
• Excellent communication skills to work effectively with customers and team members
• Willingness and ability to travel extensively, including overnight stays, to customer sites across the nation.
• Valid driver’s license and a clean driving record are required.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.