Branch Administrator

CAMFIL - A GLOBAL LEADER IN AIR FILTERS AND CLEAN AIR SOLUTIONS

For more than half a century, Camfil has been a leading manufacturer of premium clean air solutions. We provide commercial and industrial systems for air filtration and air pollution control that improve worker and equipment productivity, minimize energy use, and benefit human health and the environment.

The Camfil Group is headquartered in Stockholm, Sweden, and has 30 manufacturing sites, six R&D centers, local sales offices in 30 countries, and nearly 6,000 employees and growing. We proudly serve and support customers in a wide variety of industries and in communities across the world. To discover how Camfil helps to protect people, processes and the environment, visit us at  .


SUMMARY
:
Technical product support and pricing assistance to sales force and customer base. Order processing to include order preparation, entry and maintenance. Order follow-up to include customer set-up, credit, tax issues and expediting. Administer RGA’s and replacement orders. Administer customer response system by detailing the issues involved and generate the document. Heavy telephone work to respond to requests for price and availability, order status and expediting, referrals to Representatives and distributors and answers or refers product, technical and application questions .


ESSENTIAL DUTIES & RESPONSIBILITIES:

• Order processing, pricing, invoicing, and portal billing: ensure accuracy and timeliness of customer orders
• Customer service for both internal and external customers, verify and update orders
• Work closely with our Sales team to coordinate information
• Maintaining service accounts
• Provide technical information, product information, and literature to current and potential customers
• Use Customer Relationship Management (CRM) software system
• Administrative support and general office tasks
• General office tasks
• Technical product support and pricing assistance to sales force and customer base.
• Order processing to include order preparation, entry and maintenance. Order follow-up to include customer set-up, credit, tax issues and expediting.
• Administer Returned Good’s Authorization (RGA’s) and replacement orders.
• Administer customer response system by detailing the issues involved and generate the document.
• Heavy telephone work to respond to requests for price and availability, order status and expediting, referrals to Representatives and distributors and answers or refers product, technical and application questions.

QUALIFICATIONS :

• Proficiency in MS-Office (Outlook, Word and Excel).
• Knowledge of an ERP and CRM system a plus.
• Strong attention to detail.
• Must have a team-first / professional mentality and be willing to help and support teammates as needed.”
• Must have excellent organizational and administrative skills
• Experience in an office environment with order processing and warehouse control
• Strong attention to detail
• Ability to work independently
• Reliability is essential

EDUCATION and/or EXPERIENCE:

• Minimum High School diploma or GED
• 2 to 4 years related experience and/or training or equivalent combination of education and experience.

MATHEMATICAL SKILLS:

• General mathematical skills required.

REASONING ABILITY:

• Problem-solving skills required, ability to analyze data.

WORK ENVIRONMENT: While performing the duties of this job, the employee is exposed to office, warehouse, and plant environments. The work environment will require the use of personal protective equipment (PPE) in certain areas. Must be able to access and navigate each department at the organization’s facilities.

EEO STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr