Courier Supervisor

Responsibilities

• Oversees a team of legal couriers, ensuring timely and accurate delivery of critical legal documents. This includes training and evaluating the team, as well as managing schedules.
• Maintains continuity of work operations by documenting and communicating needed actions to management, discovering irregularities, and determining continuing office needs
• Manages certain office assignments and coordinates intra-office moves
• Purchases office supplies
• Assists with firm activities as needed, and performs additional duties and responsibilities as assigned
• Maintains rapport with employees by providing information, answering questions, and assisting with special requests
• Performs some of the tasks of a courier, such as delivering packages or handling mail
• Other duties as assigned
• High attention to detail, outstanding organizational skills, and the ability to manage time effectively
• Possesses problem-solving skills and analytical abilities
• Ability to communicate clearly and effectively
• Ability to establish and maintain effective working relationships with all levels of the firm and collaborate well in a team
• Ability to work under pressure, shift priorities and manage change with a positive outcome
• Ability to work extended hours when needed
• Ability to adapt to new systems, processes, and procedures
• Maintains a positive, courteous, professional, service-oriented demeanor

• Bachelor’s Degree or equivalent experience is preferred but not required
• Experience working in a law firm or professional services firm environment preferred
• Computer proficiency in Windows-based software and Microsoft Office Suite applications including Word and Outlook
• Possesses thorough understanding of office management procedures