Administrative Assistant - Office of Patient

Job Title

Administrative Assistant - Office of Patient Experience

Main Campus, Jackson

The Administrative Assistant will provide comprehensive administrative support in the assigned department. This role involves managing daily office operations, coordinating schedules, handling communications, and assisting with various administrative tasks to ensure the efficient functioning of the department.

Degree (Associate or Bachelor) or High School Diploma/GED and two (2) years of customer service or administrative support experience.

N/A

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Excellent organizational and time‑management skills
• Strong written and verbal communication skills
• Ability to handle confidential information with discretion
• Detail‑oriented and able to multitask effectively
• Familiarity with basic medical terminology and academic processes

• Office Management:
  Maintain office supplies, manage inventory, and ensure the office environment is organized and professional.
• Scheduling:
  Coordinate and manage appointments, meetings, and conferences for department staff and faculty.
• Communication:
  Handle incoming and outgoing communications, including emails, phone calls, and mail. Serve as a point of contact for internal and external stakeholders.
• Documentation:
  Prepare, edit, and distribute documents, reports, and presentations. Maintain accurate records and files.
• Event Coordination:
  Assist in planning and organizing departmental events, seminars, and workshops.
• Financial Support:
  Process invoices, expense reports, and purchase orders. Assist with budget tracking and financial reporting.
• Data Management:
  Maintain databases and ensure data integrity. Generate reports as needed.
• Support Services:
  Provide administrative support to faculty, staff, and students. Assist with special projects and other duties as assigned.
• Other duties:
  Management retains the right to add or change duties at any time.

Requires occasional working hours significantly beyond regularly scheduled hours, occasional activities subject to significant volume changes of a seasonal/clinical nature, occasional bending, lifting and carrying up to 25 pounds, occasional crouching/stooping, occasional driving, occasional kneeling, reaching, constant sitting, frequent standing, occasional twisting, and frequent walking.

Full time, Hourly, FTE %: 100,

Work Shift:

Day, FLSA Designation:
Non-exempt.

Grant Funded:
No.

06/23/2026

Clerical and Customer Service

Patient Experience

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