PRN Customer CARE Specialist

• Location 3975 Robinson Road,Newton, NC, 28658,United States
• Job Category Administrative Assistant
• Relocation Expense Covered No
• Employee Type PRN
• Required Degree High school
• Manage Others No

Carolina Caring has been nationally recognized among Modern Healthcare's Best Places to Work for Eight years in a row ). We are looking for candidates to join our award-winning culture and support our mission of caring.

Carolina Caring is seeking a PRN Customer CARE Specialist to join our team in Newton, North Carolina. This role is a vital part of our administrative support, focused on creating a rewarding experience for everyone who connects with Carolina Caring. As a Customer CARE Specialist, you'll provide secondary phone coverage and essential administrative services to support our organization.

During evenings and weekends, your responsibilities will include after-hours phone operations
, directing calls to the appropriate team members, and warmly greeting and guiding guests at our inpatient facility. You'll be the friendly voice and face of Carolina Caring, ensuring all callers, patients, clients, family members, employees, volunteers, and visitors feel welcomed and supported.

Essentially, this is an Administrative Assistant role where you'll manage the reception desk
, handle all telephone operations
, and offer crucial administrative support services at our Newton Hospice House facility.

This is a PRN position.

Education:

Minimum of a high school diploma. Associate degree in Business Technology, Administrative Office Technology, Secretarial Technology, or related field desirable.

Experience:

Two to three years of experience in related activities preferred. Must be capable of performing job responsibilities.

• Empathy and understanding regarding the needs of patients, families, and other customers.
• The ability to work independently and be self-motivated.
• A detail-oriented approach with the ability to manage multiple tasks efficiently.
• Adaptability and flexibility when it comes to scheduling needs.
• Strong time management and organizational skills.
• Proficient computer skills and familiarity with MS Office products.

If you're looking for a rewarding PRN opportunity where you can make a real difference in people's lives,
apply today to become our Customer CARE Specialist at Carolina Caring in Newton, North Carolina!