General Manager - Amangani

Location Overview

Join our team in Amangani. In the foothills of the Tetons, near the year‑round mountain resort of Jackson Hole, Amangani looks out across the peaks and plains of the Snake River Valley. Evoking the pioneering spirit of the Old West in its redwood and sandstone architecture, the all‑season retreat invites guests to discover outdoor adventure and the extraordinary natural beauty of Wyoming.

The General Manager holds full accountability for the successful re‑opening, launch and ongoing operation of Amangani. This pivotal role requires a seamless transition between two distinct functions:
Project Leadership – Acting as the operational representative during the development phase, ensuring design, technical services and procurement align with Aman’s operational standards. Property Leadership – Lead the hotel re‑opening, establishing the service culture and managing the property’s commercial and operational performance. Reporting to the Managing Director Americas, the General Manager Amangani will oversee all aspects of the guest experience, asset management and commercial performance, ensuring Amangani establishes itself as the preeminent ultra‑luxury destination in the region.

• Phase I:
  Pre-Opening & Development
  • Project & Technical Coordination:
    Collaborate closely with Pre-Opening, Development, Technical Services and Design teams. Review architectural plans and spatial layouts to ensure operational efficiency, guest privacy and back‑of‑house flow meet brand specifications.
  • Operational Readiness & Critical Path:
    Own the pre‑opening critical path. Monitor construction milestones, installation of IT/AV systems and security commissioning. Identify risks and elevate delays to stakeholders to ensure a timely handover.
  • Procurement Strategy:
    Engage in the procurement of Operating Supplies & Equipment (OS&E) and Furniture, Fixtures & Equipment (FF&E).
  • Regulatory Compliance:
    Secure all necessary operating licenses, permits and government approvals required by US law, ensuring full compliance prior to opening.
  • Budgeting & Finance:
    Construct the pre‑opening budget, identifying capital requirements, staffing costs and pre‑launch marketing expenses. Ensure rigorous cost control and transparent reporting throughout the development phase.
• Phase II:
  Hotel Operations & Culture
  • Strategic Leadership:
    Define and execute the resort’s long‑term strategic plan. Adapt operations to evolving market conditions while maintaining the integrity of the Aman brand.
  • Guest Experience & Service Excellence:
    Champion Aman’s philosophy of unpretentious luxury. Maintain a highly visible presence, hosting guests with discretion and warmth. Ensure every touchpoint, from arrival to departure, is seamless and personalized.
  • Talent & Culture Building:
    Build and mentor a high‑performing Executive Committee that embodies the Aman values, fostering a culture of respect, resilience and excellence.
  • Commercial Performance:
    Drive revenue maximization through strategic room pricing, inventory management and the curation of exceptional F&B and Wellness experiences. Manage the P&L to deliver strong EBITDA margins while preserving the guest experience.
  • Owner & Stakeholder Relations:
    Serve as the primary liaison with ownership, providing regular updates on financial performance and asset health. Cultivate strong relationships with local government bodies and community partners.

• Proven track record of managing complex pre‑openings, ideally in similar destinations as Jackson Hole in the United States.
• A strong operational background in managing small to mid‑size ultra‑luxury hotels with a hands‑on leadership style and a passion for delivering exceptional guest experiences.
• Exceptional financial acumen, with…