Training Administrator

Job Description:

• Overseeing administrative activities for client in Success Factors;
• Creating items, classes, alternate job classifications, curricula, making assignments, retiring items, processing item credit,
• Supporting client with questions about LMS, helping manage group inbox,
• Participating in process improvement initiatives, assisting with development and maintenance of departmental job aids,
• Attending and participating in team meetings, providing reporting and analysis on standard operating procedures and other training related efforts.

• Minimum 2 years Success Factors LMS experience
• Minimum 2 years experience in a customer service type role
• High School diploma or equivalent required, associate’s degree preferred

• Excellent customer service skills
• Basic knowledge of Microsoft Excel
• Strong attention to detail.
• Ability to stay organized while working in multiple systems