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Senior Customer Support Operations Lead
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-06-17
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Supervisor for Customer Support Services in Jackson, Mississippi. This role is crucial for leading operations and ensuring high-quality service and customer satisfaction.
The ideal candidate will supervise staff, handle escalations, and ensure compliance with service level agreements. A bachelor's degree and customer service experience are preferred. Join us to shape a customer-centric culture and drive operational excellence.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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