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Call Center Lead - Banking & Member Experience
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-01
Listing for:
Hope Credit Union Enterprise Corporation
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
Hope Credit Union Enterprise Corporation is seeking a Call Center Manager to oversee daily operations of the call center in Jackson, MS. In this role, you will supervise Telephone Service Representatives and ensure exceptional customer service by handling calls efficiently.
The ideal candidate will have 5–7 years of leadership experience in a banking or credit union environment, along with strong conflict resolution skills. Additional benefits include medical, dental, and vision options, a 401(k) plan, and paid vacation.
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