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Hybrid Customer Care Specialist: Orlando & Member
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-11
Listing for:
Prime Therapeutics
Full Time
position Listed on 2026-07-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Prime Therapeutics is seeking a Customer Care Specialist for a hybrid role based in or near Orlando, FL. The position focuses on assisting members and providers with eligibility, benefits, claims, and service authorizations, aiming for first-call resolution with strong service levels.
Responsibilities include handling inbound/outbound calls, documenting interactions, and educating on claims processes across networks. Flexible scheduling and solid communication skills are essential.
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