Student Records Specialist - Student Services & Records

Job Title:

Student Records Specialist – Student Services & Records

The Student Records Specialist is responsible for identification of new issues and/or customers presented to the office of student records and registrar. Determines the scope, urgency, and significance of issues and routes them for the most appropriate resolution. This position requires a broad knowledge of UMMC admissions policies. Acts as liaison for receipt of fees from customers and subsequent placement with the accounting office.

Requires independent judgment and knowledge on the part of the specialist in the managing of various documents, including the identification, verification, and electronic cataloguing.

Degree (Bachelor’s or Associate’s)

N/A

• Superior oral and written communication skills.
• Exceptional time management, multi-tasking and interpersonal skills.
• Ability to function professionally under stress and meet deadlines.
• Knowledge and understanding of typical computer systems, tools and programs as well as data research, storage and retrieval.
• Ability to work effectively in a team environment.

• Make independent decisions on requests and other issues regarding student records and the client admission process (following generally established standards).
• Verify education and training of current and former students and provide requested documentation.
• Catalog all transcripts received electronically and oversee distribution of the same to admissions counselors.
• Provide support as needed to the director of the area.
• Collect fees from clients for services rendered and deposit those funds with the accounting office.

Requires frequent activities subject to significant volume changes of a seasonal/clinical nature, constant work produced subject to precise measures of quantity and quality, occasional bending, frequent lifting and carrying up to 25 pounds, frequent climbing, frequent crouching/stooping, occasional kneeling, frequent pushing/pulling, frequent reaching, frequent sitting, frequent standing, frequent twisting, and frequent walking. (occasional‑up to 20%, frequent‑from 21% to 50%, constant‑51% or more).

Time Type:
Full time
FLSA Designation/Job Exempt:
No
Pay Class:
Hourly
FTE %: 100

Work Shift:

Day
Benefits Eligibility:
Grant Funded:
No

UMMC is an equal opportunity employer and prohibits discrimination and harassment on the basis of race, color, national origin, disability, age, sex, religion, genetic information, veteran’s status and any other status protected by applicable law. UMMC also prohibits retaliation against those who report discrimination or harassment and against those who participate in the Medical Center’s investigation and handling of such reports.

Further, UMMC complies with all applicable statutes, regulations and executive orders regarding sex discrimination, sexual harassment, domestic and dating violence, sexual assault and stalking, including but not limited to Title IX of the Education Amendments of 1972 and its implementing regulations which prohibit discrimination on the basis of sex in any education program or activity UMMC operates including in admission and employment.

UMMC maintains an affirmative action program in accordance with applicable laws. Consistent with these laws, UMMC takes affirmative action to recruit, employ, advance and prevent discrimination against qualified individuals. For additional information, please check here:
Know Your Rights:
Workplace discrimination is illegal (eeoc.gov).