Hybrid Customer Support Specialist: Problem Solver
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-08-01
Listing for:
Tyler Technologies
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Tyler Technologies in Jackson, MS seeks a Customer Support Representative to resolve inquiries across web-based services, assist with login issues, and support customers using government programs. The role stresses high first-call resolution and secure handling of billing information.
This is a hybrid position with two in-office days weekly; strong communication, problem solving, and data handling skills are required to deliver professional customer service and accurate documentation.
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