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Student Loan Support Specialist - Call Center
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-08-03
Listing for:
ECMC Group
Apprenticeship/Internship
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Bank Customer Service
Job Description & How to Apply Below
ECMC Group, a nonprofit focusing on student success, seeks a loan counseling professional in the United States. The role involves outreach to borrowers, discussing repayment options and keeping loans current, with duties across calls, mail, and email. Knowledge of loan regulations and accurate documentation are essential.
Minimum one year in office or customer service; high school diploma or GED required. Bilingual in Spanish and English is preferred, with a $20/hour base and benefits including
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