Customer Service Team Lead & Performance Coach
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Bilingual -
Management
YOUNGWILLIAMS INC is seeking a Supervisor to lead a Customer Service team in Jackson, MS. You will guide CSRs and CSRLs to deliver outstanding service, interpret policies, and manage daily operations to meet contractual metrics.
The role emphasizes coaching, performance management, and collaboration with management to improve processes and customer outcomes. A strong background in call centers and Microsoft tools is preferred.
This position is for the Customer Service Team Lead & Performance Coach role at YOUNGWILLIAMS INC.
This is a great opportunity to take on the Customer Service Team Lead & Performance Coach role at YOUNGWILLIAMS INC.
As a Customer Service Team Lead & Performance Coach, you will play an important part at YOUNGWILLIAMS INC in Jackson, MS, United States.
We invite applications for the Customer Service Team Lead & Performance Coach position located in Jackson, MS, United States.
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