System Operator - Transmission -Sr

Job Title

System Operator - Transmission I-Sr

Onsite

Entergy Services, LLC

Safely and effectively manage the operations of Entergy’s bulk electric system from within the Transmission Control Center. Interact over the phone with MISO, field crews, substation personnel, contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditions to anticipate and mitigate potentially dangerous and costly system issues that might impact reliability of the bulk electric system. System operators continually train to hone their system knowledge and utilize simulation to practice new situations, responding and restoring the bulk electric system to safe operating conditions before, during and after major system disturbances.

• Demonstrate effective understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures.
• Identify and contribute to the resolution of complex technical, operational and organizational issues.
• Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners.
• Direct Entergy’s switching tagging and clearance processes in a way that reinforces Entergy's commitment to safety.
• Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy’s Bulk Power System and avoid potential regulatory violations.
• Monitor Transmission System parameters (e.g., voltage, line flows, equipment loading, alarm conditions) in real time and initiate appropriate corrective actions as needed.
• Maintain Entergy’s system within SOL and IROL limits; keep accurate documentation of system conditions and actions taken.
• Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages.
• Communicate transmission system status to internal and external customers as permitted by FERC guidelines to keep key stakeholders informed.
• Respond to transmission and substation equipment SCADA alarms and act accordingly.
• Perform actions and assume responsibility for areas containing Cyber Security Assets.
• Establish and maintain effective working relationships with peers and Transmission Control Center customers.
• Display Entergy Employee Practices related to respect, open interactions, diversity & inclusion, accountability, safety, flexibility, leadership, and communications.
• Demonstrate strong interpersonal and communication skills to develop trustworthy relationships.
• Utilize analytical and technical skills to understand, communicate, and resolve issues in a dynamic work environment.
• Manage multiple priorities by effective prioritization of competing issues, recognizing constraints and opportunities.
• Communicate effectively across all levels of the organization.
• Manage, coach, and hold others appropriately accountable.

• System Operator I: Post‑high‑school education or military experience, or at least 4 years of relevant work experience; at least 5 years of relay, substation, or control centre experience; NERC System Operator certification within first 12 months; ability to independently perform core functions of a system operator.
• System Operator II: 1+ years of related experience or at least 3 years as a System Operator I; NERC System Operator certification; ability to independently perform core functions of a system operator.
• System Operator Sr: 5+ years of system operations experience or at least 3 years as a System Operator II; NERC System Operator certification; ability to independently perform core functions of a system operator.
• Strong technical and operational skills; ability to recognize “off‑normal” conditions; ability to work rotating shift; strong computer proficiency; effective communication and people‑management skills.

• 4‑Year Degree in a technical area, preferably Electrical Engineering.
• At least 2 years of relevant experience as a Control Room Operator (CRO), in the Transmission/Distribution utility,…