Campground Guest Services - Gorge Job Jackson area,Mississippi USA,Entertainment & Gaming

Position: Campground Guest Services - The Gorge Amp.

Job Summary

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

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WHO ARE WE?

WHO

ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

The Gorge Amphitheatre is seeking a Guest Service team member. The Guest Service member will interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

WHAT THIS ROLE WILL DO

Greet and assist our guests at the Camp Ticket Kiosk or Guest Services/Camp Box Office windows
Sell tickets for each vehicle entering the campground.
Distribute “will call” to patrons on day of show,
Coordinate redemption of all promotional tickets (coupons, donation letters, etc.)
Sell and/or distribute upgrade, if available.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Guide guests to camping sections and provide other instructions or assistance in case of emergency.
Maintain order and ensure adherence to safety rules.
Direct guest to areas of interest including restrooms, concession stands and first aid/security.
Refuse admittance to undesirable persons or persons without tickets or passes.
Settle ticketing disputes or help solve other guest concerns.
Become knowledgeable of all camping levels and locations.
Reconcile cash drawers at end of shift with a supervisor.
Other tasks as assigned by the Campground Manager

WHAT THIS PERSON WILL BRING

High School Diploma or equivalent
Strong strategic thinking and creative problem-solving skills
Excellent verbal, written and interpersonal communication skills
Acute sense of judgment, tact and diplomacy
A strong-sense of teamwork and ability to execute programs
Excellent verbal and written communication skills

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics),…