Credit & Collections Specialist

• Location 700 S. West Street,Jackson, MS, 39201,United States
• Job Category Finance & Accounting, Risk Management / Credit Analysis, Customer Service / Client Relations
• Industry Telecommunications
• Employee Type Full Time Hourly
• Required Degree High school
• Manage Others No

• Phone

The main purpose of this job is to provide support to the Senior Director of Accounting by collecting the overdue Account Receivable balances of TEC. This position will also support the billing department with payment processing and analysis.

The essential job functions and duties described below may not be the only requirements of the position. It may be necessary to follow other instructions or perform other related duties required by the company.

• Monitors, manages, and collects delinquent customer account balances
• Monitors inactive accounts and sends out final notices
• Submits tickets to billing department for non-payments and restores services when payment is made
• Processes check by phone and credit card payments on delinquent customer accounts
• Maintains bankruptcy records and files bankruptcy claims

• Assist the billing department with other functions as needed
• Any other duties that may be assigned

Education/Experience – High school diploma or GED is required. A college degree in an accounting or business-related field is preferred. A minimum of three (3) years of proven equivalent accounting or billing experience is preferred.

Knowledge/Skills/Abilities – This position requires excellent computer, organizational, and clerical skills including keyboard proficiency as well as efficient, professional written and verbal communication skills. Advanced knowledge and ability to work with TEC’s operation systems such as word processing, spreadsheets, and presentations are required. The person in this position must possess the ability to multi-task and must be detail oriented.

TEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, gender, age, sexual orientation, gender identity, or disability, or any other category protected by applicable Federal, State, or local laws, except where age and gender are essential bona fide occupational requirements, or where disability is a bona fide occupational disqualification. Furthermore, Equal Employment Opportunity will be provided for qualified disabled veterans and veterans of the Vietnam Era as well as other protected veterans.

TEC is committed to the idea that all employees must be treated with dignity and respect. Each and every employee is expected to help maintain a nondiscriminatory workplace.