Associate Director of Financial Aid

Associate Director Of Financial Aid

The Department of Financial Aid is accepting applications for its Associate Director of Financial Aid position.

• Assist in the development, design, revision, and update of all financial aid publications.
• Assist in the management, enhancement, or editing of the financial aid public website and student portal aid information webpage.
• Assists in the development and maintenance of various documentation and records.
• Prepares periodic accreditation reports, documents, etc., as required by relevant federal and state rules and regulations and established College policies and procedures.
• Continues to develop professional skills through independent research, networking, attending seminars and workshops, etc. to maintain awareness of current and changing trends in education and specific to student financial assistance.
• Remain knowledgeable of regulatory issues specific to financial aid and related administrative activities.
• Represents the University to external constituencies and projects a positive self-image of professionalism, appearance, confidentiality, courtesy, conduct, honesty, fairness, and personal integrity at all times.
• Direct and/or performs other financial aid activities, as required.
• Remains flexible and adaptable in work schedules and work assignments as defined by College and Departmental needs.
• Direct and supervise Financial Aid Counselors and Financial Aid activities.
• Review student eligibility for outside scholarship funds per University policy and donor guidelines: adjusting existing aid.
• Other duties assigned.

• Bachelor’s degree required.
• Ten (10) years of relevant experience or a combination of education and relevant experience.
• Ability to use multiple financial aid systems, document management systems, and Windows-based environment and office applications.
• Excellent communication skills, including the ability to exercise tact and discretion when dealing with students, families, donors, and staff.
• Excellent phone and verbal communication skills.
• Demonstrated ability to set priorities, managing time and work flow, and manage multiple, concurrent high priority projects in a time-pressured environment.
• Ability to understand and explain university policies to others.
• Ability to work as an effective member of a team, identifying and implementing process improvements.
• Demonstrated analytical and quantitative skills and good judgment.