Residential Life Coordinator

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and social service solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work® for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025–2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

• The Residential Life Coordinator oversees the administrative operations of the CARES Center residential milieu along with ongoing training of Residential Care Specialists.
• The Residential Life Coordinator is responsible for the direct supervision and accountability of Lead Residential Care Specialists and indirect supervision of Residential Care Specialists I.
• The Residential Life Coordinator serves as a role model in carrying out the CARES Center mission.
• This role is responsible for demonstrating quality leadership to establish a balanced therapeutic program and correlation of services across all shifts to enhance physical, cognitive, social, and emotional development of youth through varied aspects of leadership and training of staff.
• The Residential Life Coordinator is responsible for assuring continuity of care across shifts weekdays and on weekends by coordinating staff efforts and acting as a conduit of information to Lead Residential Care Specialists.
• The Residential Life Coordinator will create monthly schedules and work with the Lead RCS’s daily unit assignments.

• Administer milieu within the general policies, procedures, and guidelines of Canopy Children's Solutions; provide overall leadership, supervision and coordination to develop and maintain effective team delivery of services to youth.
• Establish and maintain an environment that encourages teamwork, interdependence, ethical behavior and is an atmosphere of enthusiasm and commitment.
• Ensure compliance with Medicaid, Department of Human Services, and Department of Health regulatory requirements.
• Provide direct supervision and coaching to Lead Residential Care Specialists. Monitor interactions with youth and others to assure that such is appropriate and therapeutic at all times.
• Conduct and document regular supervision meetings with assigned staff.
• Coordinate appropriate scheduling and staff for the milieu. Work with Lead Residential Care Specialists to allocate resources to ensure provision of treatment 24 hours, 7 days a week while limiting excessive overtime usage.
• Continually monitor performance of assigned personnel and review performance with individuals according to Canopy Children's Solutions policy and procedure. Make recommendations for disciplinary action and termination of staff within area of responsibility.
• Interview, employ, and assist with training new employees assigned to milieu and ongoing training of current staff.
• Conduct regular staff meetings for Lead Residential Care Specialists and support the conduction of monthly staff meetings for RCS I’s led by Lead RCS’s.
• Work collaboratively with other organization staff to ensure a well-planned and cooperative total team approach to programs and services.
• Create and maintain a clean and family style environment.
• Maintain flexibility to adjust work schedule according to milieu and programmatic needs, including but not limited to working every other weekend.
• Take Administrative On-Call as scheduled.

• Oversee treatment and service delivery of all…