Infusion Intake Specialist

GI Alliance is seeking an experienced Infusion Intake Specialist I.Duties of this position include, but are not limited to, the following:

Position purpose

Review and process infusion services and physician orders in a timely and accurate manner to obtain payment for infusion services.

Responsibilities/Duties/Functions/Tasks:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Review physician order for Infusion.

Verify patient benefits independently and with appropriate manufacturer hub programs

Determine whether practice can buy & bill or if medication needs to be obtained through a Specialty Pharmacy.

Assist patient with foundation copay programs, if eligible for reimbursement program

Obtain foundation copay card information once assistance approved

Obtain prior-authorization for infusion services from patients insurance company by calling insurance carrier and/or submitting required forms and medical records via fax or online portal

If Specialty Pharmacy utilized, submit proper paperwork and patient clinical information

Assist in claims payment follow-up involving denials related to authorization or insurance coverage

Communicate necessary patient financial information with appropriate office and billing personnel in an efficient, timely and accurate manner

Communicate with patient regarding deductibles, copays, co-insurance, and financial assistance coverage

Alert supervisor of any roadblocks to timely verification, prior authorizations and payment of infusion claims

Provide quality service to patients

Abide by all federal, state, and payer requirements and regulations

Perform other duties as assigned

Qualifications

Education:

High School Diploma or GED required; associates degree preferred.

Experience:

Minimum two (2) years of infusion intake experience required. Prior intake experience related to infusion needed.

Requirements for Level I Status:

Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.

Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

Performance Requirements:

Excellent communication skills, both written and verbal.

Excellent customer service skills are required.

Proficient computer skills, including MS Office experience, particularly in MS Word and MS Excel.

Ability to multi-task and work in fast-paced environment.

Detail-oriented.

Basic understanding of healthcare plans.

Ability to read and understand medical benefits.

Ability to read and understand payer medical policies.

Bilingual is a plus.

Medical terminology (CPT, ICD 10) knowledge.

Self-motivated with initiative.

Strong sense of ethics.

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note:

All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE:

ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.

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