Front Desk Administrator Supervisor

Summary:

The Workforce Group, a LEMOINE company, is looking for organized, solution-focused individuals to serve as Front Desk Administrator Supervisors in support of our Emergency Response Logistics Support Reservists Cadre Team. This seasonal role will involve managing check‑in and check‑out processes for linemen and field staff deployed to disaster recovery operations.

Location:

Disaster Response Locations in Mississippi. Positions may require short‑notice travel and can last from several days to over 30 days. Candidates must be available to deploy within 24‑72 hours of notification.

• Supervise Lodging Specialists and oversee all lodging‑related operations at deployment sites.
• Serve as the primary liaison between field staff, logistics teams, and hotel management.
• Organize and manage hotel check‑in/check‑out processes for deployed personnel.
• Set up and maintain welcoming, organized check‑in stations, including signage and departure reminders.
• Ensure accurate tracking of hotel assignments and occupancy using digital tools or paper rosters.
• Maintain accurate lodging records and ensure real‑time updates of occupancy data.
• Proactively communicate with hotels to confirm reservations and troubleshoot capacity or availability issues.
• Coordinate alternative accommodations when lodging needs exceed hotel capacity.
• Provide leadership, training, and support to lodging team members in the field.
• Escalate complex issues to logistics leadership and ensure timely resolution.
• Maintain professional, responsive service for all personnel and uphold high standards of customer care.
• Assist in administrative reporting and lodging documentation throughout the deployment.
• Perform other job‑related duties as assigned.

• A high school diploma or equivalent is required.
• Previous experience in hospitality, hotel operations, customer service, or logistics coordination is preferred.
• Prior experience in hotel operations, hospitality, emergency logistics, or supervisory roles strongly preferred.
• Comfortable managing fast‑paced interactions, solving lodging‑related issues, and using technology to maintain accurate records.
• Demonstrated ability to lead teams and manage lodging or logistics operations under pressure.
• Ability to remain professional, courteous, and helpful in high‑demand environments.
• Excellent organizational, communication, and problem‑solving skills.
• Problem‑solving mindset with a focus on providing timely and effective solutions.
• Comfortable working irregular hours, including nights, weekends, and holidays during deployments.
• Proficiency with Microsoft Office and mobile communication tools is preferred.
• Valid driver’s license and reliable transportation is required.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.