Jr It Systems Engineer

Description

The success of Fuse.

Cloud is heavily reliant on the members of our technical operations team. The Systems Engineer is a full-time employee and is a critical team member ud. In this role, the employee is responsible for IT-related onboarding, support, and maintenance for Fuse.

Cloud customers. The employee reports directly to the Customer Experience Manager.

Date:
February 2026

The success of Fuse.

Cloud is heavily reliant on the members of our technical operations team. The Systems Engineer is a full-time employee and is a critical team member ud. In this role, the employee is responsible for IT-related onboarding, support, and maintenance for Fuse.

Cloud customers. The employee reports directly to the Customer Experience Manager.

This position is exempt from the minimum wage and overtime provisions of the FLSA. This is a full-time position. Full-time employees are regularly scheduled to work at least 40 hours per week and are eligible to participate in all Company benefits subject to the terms, conditions, and limitations of each benefit plan.

Salary to commensurate with experience. Opportunities for salary plus bonus available.

These minimum qualifications have been agreed upon by the Company in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes they are qualified for the job although they do not have the minimum qualifications set forth below, they may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position.

Any request to substitute related education or experience for minimum qualifications must be addressed to the Company in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position.

• Graduation from a standard four-year high school or equivalent (GED or High School Equivalency Diploma) with concentration in Computer Science or Information Technology and Information Systems preferred
• Minimum of 2 years of relevant experience preferred

• Excellent communication skills
• Thorough and self-sufficient
• Ability to represent the company in a professional manner
• Proficiency in Google Workspace, Microsoft 365, and Microsoft Entra
• Experience with remote monitoring tools (e.g., Ninja One, Automate, Kaseya)
• Proficiency in Windows and Apple operating systems, as well as Microsoft Office applications
• Working knowledge of mobile devices including Android and iOS
• Proficient experience with Microsoft Windows Servers and related modules (e.g., Active Directory, Group Policy)
• Management of firewall-related needs including access and security policies
• Highly proficient in networking (e.g., LAN, WAN, VLAN, etc)
• Experience with virtualization technologies (e.g., Microsoft Hyper-V and/or VMware)
• Ability to communicate technical concepts effectively in a customer-facing context

• Help desk support
• Project management and customer onboarding
• Client training
• Email hosting and maintenance for clients
• Desktop support and maintenance for clients
• Network support and maintenance for clients
• Implementation of client data backup solutions
• Hardware and software upgrades
• Performing onsite service requests
• Management of on-call IT support

This position has no supervisory responsibilities.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Must be able to travel to customer sites.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

This is a full-time position, and the hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Fuse.

Cloud is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
Fuse.

Cloud is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions ud are based on business needs, job…