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IT Support Technical Support

Global CTSS Operations Leader

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: Cengage Group
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A global education technology company is seeking a talented Sr Director of CTSS Operations in Jackson, MS. The candidate will lead customer and technical support services, collaborate with various departments, and improve operational efficiency. The ideal candidate has over 10 years in customer support and extensive experience managing global teams in a technology-driven environment. This position offers competitive compensation with a bonus potential based on performance.
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