Quality Assurance Technical Documentation Analyst

Quality Assurance Technical Documentation Analyst

(Jobs in Jackson, MS)

This is a 60‑month contract position requiring subject‑matter expertise and a proven track record in technical business analysis.

• Create and document detailed business requirements, performing analysis and outlining problems, opportunities, and solutions for stakeholders.
• Author and update internal and external documentation; formally initiate and deliver requirements and documentation.
• Maintain a strong understanding of documentation development, software development processes, and product life cycles.
• Determine operational objectives by studying business functions, gathering information, and evaluating outputs and formats.
• Improve systems by studying and documenting current state and business rules.
• Partner with team members and stakeholders across multiple business units to develop analysis and documentation collaboratively, communicating effectively with executive teams.
• Translate technical information for non‑technical audiences and business information for technical audiences.
• Apply complex knowledge of fundamental concepts, practices, and procedures of technical writing.
• Construct workflow charts and diagrams; study system capabilities; write specifications.
• Translate stakeholder requests into formal requirements.
• Deliver high‑quality business requirement documentation for business manuals, new development, training manuals, user guides, and system guides.
• Create and manage test cases for quality assurance.

• Minimum 7 years of experience as a Technical Business Analyst.
• Expertise in creating and documenting detailed business requirements.
• Proficiency in authoring and updating technical documentation.
• Strong understanding of software development processes and product life cycles.
• Ability to analyze business functions, gather information, and evaluate outputs.
• Collaboration skills with stakeholders, developers, and managers.
• Effective verbal and written communication skills.
• Ability to translate and simplify requirements for diverse audiences.
• Experience creating formal documents:
  Business Requirements Document, Functional Design Document, Technical Design Document, Test Cases, etc.
• Experience creating diagrams, flowcharts, and workflow diagrams.
• Familiarity with software and database development concepts.
• Experience in requirements management and mapping business processes into technical documentation.

EOE Protected Veterans/Disability