More jobs:
Manager, AI-Driven & CX Systems
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-02-21
Listing for:
Coinbase
Full Time
position Listed on 2026-02-21
Job specializations:
-
IT/Tech
Technical Support, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading crypto exchange is seeking a Manager of Consumer Content & Knowledge Systems in Jackson, Mississippi. The role requires a strong understanding of knowledge management and AI integration to enhance customer support. Responsibilities include owning the knowledge ecosystem, defining KPIs for customer success, and leading a high-performing team. Candidates should have over 4 years of experience in scaled support environments and a capability to translate knowledge into measurable business impact.
Join a company that values innovation and collaboration to shape the future of finance.
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