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Senior Enterprise IT Support Specialist - SECRET Clearance

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading consulting company is seeking a Senior Customer Service Representative to provide advanced technical support in a federal environment. The role involves troubleshooting complex IT issues, improving documentation, and collaborating with teams to enhance service delivery. Ideal candidates should have significant experience in service desk roles, strong problem-solving skills, and familiarity with IT service management tools. Competitive compensation offered based on experience.
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Position Requirements
10+ Years work experience
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