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IT Consultant

Senior Principal Customer Success Leader

Job in Jackson, Hinds County, Mississippi, 39200, USA
Listing for: PagerDuty
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading digital operations management firm is seeking a Senior Principal Customer Success Manager to strengthen customer relationships and guide digital transformation efforts. The ideal candidate will build executive-level advisory connections, develop ROI models, and proactively manage customer success. Candidates should have 8-10 years of customer-facing experience and a strong understanding of IT architecture. The role may require traveling up to 25% of the time for in-person meetings.

Join a collaborative team at the forefront of digital operations.
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Position Requirements
10+ Years work experience
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