Medicaid Business Analyst

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement. They facilitate meetings among internal/external teams, develop business requirements, refine user stories, assist with
project planning, execute testing and communicate with the development teams to ensure products meet business/customer needs.

The following is a high level overview of job responsibilities:

• Gather and analyze data to identify specific business opportunities

• Convert business requirements into smaller user stories

• Write clear and well-structured business requirements

• Communicate and validate requirements with relevant stakeholders

• Collaborate with various teams to manage the backlog

• Update and maintain requirements and documentation traceability (Business Requirement

• Document/ADO/Service Now)

• Assist with product requirement testing and monitoring reported defects

• Test and evaluate business processes to recommend improvements

• Create reports, dashboards and visualizations to help others understand business performance

• Analyze process deficiencies and bottlenecks to make improvements

• Execute well-thought-out solutions and plans to improve product efficiencies

• Assist with project management responsibilities

• Identify automation opportunities
The Eligibility Business Analyst should be comfortable with the below skills:

• Great analytical, critical thinking and creative problem-solving skills

• Superior presentation and negotiation skills

• Strong management and organizational skills to handle multiple projects and deadlines

• Strong working knowledge of overall Microsoft suite applications

• High degree of attention to details and focus on quality

• Adaptable and capable of working in fast-paced environments

• Experience in generating process documentation and reports

• Experience in analyzing data to draw business-relevant conclusions

• Demonstrated project management software skills, including planning, organizing, and managing resources

• Understanding of software development life cycle (SDLC) processes

• Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into
actionable insights

Required Skills/Experience

• Bachelor's degree or higher in Business Analysis, Business Administration, Finance, Information Technology,
Computer Science, or related field

• Two or more years of experience in a Business/Systems Analyst or Quality Assurance role

• Proven experience with business and technical requirements analysis, verification, and methodology development,
deriving requirements and testing

Preferred/Not Required

• Knowledge of Medicaid, SNAP, TANF and other such government programs

• Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a
plus.

• Experience writing SQL queries

• Knowledge of current IT terminologies, technologies and software development methodologies is a plus.