Managed Services Cloud Engineer - FinOps

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

This role supports cloud financial management, optimization, and governance activities across multiple managed services clients. It combines public cloud knowledge, financial and operational analysis, customer-facing communication, and execution discipline to help clients improve visibility, accountability, forecasting accuracy, and cost efficiency across AWS, Azure, OCI, and/or GCP. The role is expected to independently own standard and moderately complex Fin Ops analyses and operational activities while escalating higher‑complexity modeling, client strategy, or service design issues to senior engineers or team leads as appropriate.

• Analyze cloud spend, usage trends, allocation accuracy, anomalies, and optimization opportunities across AWS, Azure, OCI, and/or GCP using native tooling and approved third‑party Fin Ops platforms.
• Identify, quantify, prioritize, and help drive optimization opportunities including rightsizing, idle resource cleanup, storage optimization, licensing alignment, commitment‑based savings, and scheduling strategies.
• Develop financially grounded findings and recommendations that translate technical observations into clear business value for engineering, finance, procurement, and operational stakeholders.
• Create dashboards, reports, budgets, forecasts, showback and chargeback views, executive summaries, and recurring service review content for internal and customer‑facing use.
• Support cost allocation and tagging activities including governance standards, mapping logic, reporting accuracy, inherited tag strategies, and handling of non‑taggable resources.
• Partner with Cloud Ops, platform, application, finance, procurement, and client stakeholders to support implementation of recommendations and validate realized outcomes.
• Support onboarding of new clients, accounts, subscriptions, projects, and billing data sources into approved Fin Ops tooling, reporting workflows, and governance structures.
• Perform data validation and reconciliation across billing exports, connectors, cost datasets, and reporting models to improve trust in reported values.
• Use spreadsheets, reporting tools, scripting, automation, and process standardization to reduce manual effort, improve repeatability, and increase delivery quality and scale.
• Maintain timely ticket updates, work documentation, meeting follow‑ups, and internal or customer communications in accordance with service delivery expectations.
• Stay current on cloud pricing models, Fin Ops best practices, and service capabilities while helping refine how the organization delivers cloud cost optimization and advisory services.
• Provide occasional after‑hours support for client meetings, reporting deadlines, change windows, critical incidents, or urgent cost‑related issues when required.
• Other job duties as assigned.

• Minimum Required - Bachelor's degree in information technology, computer science, finance, business, or a related field, or an equivalent combination of education and practical experience.
• 3+ years of experience in Fin Ops, cloud engineering, cloud operations, infrastructure support, cloud cost management, or related disciplines.
• Demonstrated experience supporting multi‑account, multi‑subscription, or…