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IDR Gateway Support Specialist
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-06-19
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-19
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
ASM Research in Jackson, Mississippi is seeking a Technical Support Analyst to provide intermediate-level customer support for IDR Gateway. Your role involves assisting with user management, organization setup, and ensuring a high-quality customer experience through various communication channels.
The ideal candidate will have at least 3 years of customer service experience, excellent communication skills, and a commitment to quality service. You will work in a dynamic environment with defined shifts.
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