AI Enablement Specialist - III

AI Enablement Specialist I - III (Community Coordinator)

Job Title:

AI Enablement Specialist I - III (Community Coordinator) Work Place Flexibility:
Hybrid Legal Entity:
Entergy Services, LLC
*** The preferred location for position is New Orleans, other locations will be considered
*** Job Summary/Purpose The AI Enablement Specialist (Community Coordinator) is a key member of the AI Enablement organization responsible for building, sustaining, and accelerating a collaborative and vibrant AI community. This role develops, implements, and maintains knowledge sharing and enablement programs focused on AI, including generative AI, analytics, data platforms, and automation, while ensuring employees across the company can confidently adopt and apply AI capabilities.

The Specialist possesses a strong understanding of AI concepts and can translate complex technical information into engaging, accessible training and enablement experiences. This role partners closely with AI subject matter experts to design learning toolkits, demos, and training materials that support business users and analysts in developing AI solutions aligned with enterprise platforms, processes, and standards. A core focus of this position is delivering scalable enablement: coordinating requests, creating training materials and agendas, supporting learning initiatives, and ensuring employees have the guidance needed to use approved AI tools effectively.

The Specialist also works directly with business customers to understand their needs, provide guidance on AI tools and techniques, and empower them to successfully adopt AI in their own workflows. Additionally, the Specialist helps drive continuous improvement of all training and enablement programs by evaluating effectiveness, gathering insights, and contributing to the evolution of customer engagement, enablement processes, and AI literacy across the organization.

Job Duties/Responsibilities Collaborate with AI teams and subject matter experts to identify opportunities to enhance employee AI adoption, knowledge sharing, and effective use of AI tools and platforms. Design and deliver training materials, quickstart guides, toolkits, and demos that help employees understand and apply AI, analytics, data platforms, and automation capabilities. Coordinate and deliver training sessions, workshops, and enablement programs across the AI Enablement organization.

Provide clear guidance and resources to help employees access and effectively use approved AI tools and platforms. Serve as a resource for business users exploring AI solutions, offering practical support on tools, processes, standards, and best practices. Partner with technical teams to identify emerging AI trends and incorporate them into training materials, enablement programs, and learning experiences. Gather feedback and evaluate the effectiveness of enablement programs through surveys, assessments, and performance insights.

Track and report on the impact of AI training and enablement initiatives on business outcomes and employee adoption. Stay informed on AI industry developments and share relevant insights to support continuous learning across the organization. Maintain accurate records of training sessions, enablement activities, and related documentation. Support intake, prioritization, and coordination of enablement requests from business teams.

Minimum Requirements Minimum education required of the position Bachelor's degree in computer science, information technology, business administration, or a related field; or equivalent work experience Minimum experience required of the position Specialist I: 0-2 years of professional experience, with exposure to training, instructional content creation, technical customer support, or community engagement. Specialist II: 2–4 years of professional experience, including at least 1 year supporting training programs, technology enablement, customer engagement, or community coordination.

Handson experience helping users adopt technology solutions, delivering workshops, or supporting AI/analytics/automation tools. Specialist III: 4–6 years of professional experience, including at least 2…