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Application Support & Incident Diagnostics Lead
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-25
Listing for:
Skywalk Global
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Skywalk Global in Jackson, MS is seeking an experienced analyst to serve as the primary point of contact for users experiencing help desk issues. The role focuses on diagnosing software problems and resolving inquiries related to manual data manipulation to keep operations running smoothly.
You will work from incident reports in JIRA and data logs, document each case, and coordinate with program areas and technical staff to meet IT needs.
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