Infra Service Delivery Manager

Cognizant will only consider applicants for this position who are legally authorized to work in USA without requiring employer sponsorship, now or at any time in the future.

Cognizant is seeking an Infrastructure Service Delivery Manager to oversee the successful execution of projects, ensuring alignment with company goals and client expectations. With a focus on delivery management, the role requires a strategic approach to managing resources and timelines. The candidate will work in Client location, primarily during day shifts, and will not require travel.

Cognizant’s CIS (Cognizant Infrastructure Services) Practice is a global leader in providing IT infrastructure services. We deliver innovative solutions to optimize and transform IT infrastructure, ensuring business agility and operational efficiency. Our services include cloud computing, data center management, network services, and cybersecurity. We focus on understanding client needs and delivering customized solutions to drive business success.

• Coordinate project activities to ensure timely delivery and adherence to quality standards.
• Collaborate with cross-functional teams to align project objectives with business goals.
• Monitor project progress and implement corrective actions when necessary to maintain project trajectory.
• Facilitate communication between stakeholders to ensure transparency and understanding of project status.
• Develop and maintain project documentation to support project tracking and reporting.
• Utilize delivery management tools to optimize resource allocation and project scheduling.
• Assess project risks and develop mitigation strategies to minimize impact on project outcomes.
• Provide guidance and support to team members to foster a collaborative and productive work environment.
• Analyze project performance data to identify areas for improvement and implement best practices.
• Ensure compliance with company policies and industry standards throughout project execution.
• Engage with clients to understand their needs and expectations, ensuring satisfaction with project deliverables.
• Drive continuous improvement initiatives to enhance delivery processes and increase efficiency.
• Support the development of project budgets and monitor expenditures to ensure financial accountability.

• Demonstrate expertise in delivery management with a proven track record of successful project execution.
• Possess strong analytical skills to assess project performance and identify improvement opportunities.
• Exhibit excellent communication skills to facilitate stakeholder engagement and collaboration.
• Show proficiency in using project management tools and methodologies to optimize delivery processes.
• Have a solid understanding of industry standards and best practices in delivery management.
• Display the ability to lead cross-functional teams and drive project success.
• Bring experience in managing complex projects with multiple stakeholders and competing priorities

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave

Disclaimer:
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.