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Frontline SNAP/TANF Eligibility Systems Support Analyst
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-27
Listing for:
HTC Global Services
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
HTC Global Services is seeking an experienced System Support Analyst for the SNAP/TANF Eligibility Systems project. You will provide frontline technical support, diagnose software issues, and document incidents to support ongoing operations.
You will collaborate with DHS program areas and technical staff to address IT needs and ensure timely resolution of requests. The role requires strong communication, root-cause analysis, and a structured incident-tracking approach using JIRA and other
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