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Entry-Level IT Service Desk Specialist
Job in
Jackson, Hinds County, Mississippi, 39200, USA
Listed on 2026-07-30
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, seeks an entry-level Customer Service Representative, Junior to provide first-line IT support in a highly regulated government environment. You will log incidents, perform basic troubleshooting, and escalate complex issues under supervision to ensure resolution for mission-critical systems.
You will handle password resets, access to collaboration tools, and standard IT tasks while following security and privacy practices and documenting
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