M365 System Administrator

We're looking for an M365 System Administrator
. This company operates on Microsoft 365, Entra , Intune, and Azure, and need someone who has the technical skills to administer and support.

Candidates need to possess at least one, if not two of the below certifications: MS-102 / MD-102/ AZ-104 / SC-300 / MS-700 / AZ-305 / SC-100

• Administer Exchange Online: mailboxes, mail flow rules, connectors, anti-spam/anti-phishing policies, message tracing
• Manage Teams administration: policies, channels, meeting settings, telephony/Teams Rooms where applicable
• Administer SharePoint Online and One Drive: site provisioning, permissions, external sharing policies, storage management
• Manage Microsoft 365 licensing across users and groups; enforce license governance policies

• Administer Entra  (Azure AD): user and group lifecycle, dynamic groups, B2B guest access
• Configure and enforce Conditional Access policies; troubleshoot authentication failures across policy conditions
• Manage MFA, SSPR, and Password less/Windows Hello for Business deployments
• Administer app registrations and enterprise applications; configure SSO (SAML/OIDC) for SaaS integrations
• Monitor Entra
  -in and audit logs; investigate anomalies and respond to Identity Protection alerts

• Manage Windows and macOS devices through Intune: enrollment, configuration profiles, compliance policies
• Deploy and maintain Win
  32 and MSIX application packages via Intune; troubleshoot deployment failures
• Configure and enforce update rings, Bit Locker encryption, and endpoint security baselines
• Conduct hardware/software inventory and remediate non-compliant devices

• Serve as escalation point from Tier 1; resolve complex incidents within SLA with full documentation
• Perform root cause analysis and engineer durable solutions to prevent recurrence
• Support multi-tenant MSP environment: maintain context separation, tenant-specific configurations, and cross-org policy consistency
• Contribute to and maintain internal knowledge base with resolution patterns and runbooks

• Support Microsoft 365 integration projects including third-party SSO migrations, eDiscovery workflows, and bulk provisioning
• Assist with Power Automate flows and integration touchpoints affecting M365 services

• 3-7 years of experience in IT support with a demonstrated focus on Microsoft 365 administration
• Hands-on experience managing Entra  / Azure AD at a tenant admin level — not just end-user operations
• Proven Intune endpoint management experience across enrollment, policy configuration, and app deployment
• Experience administering Exchange Online beyond basic mailbox management (transport rules, connectors, Defender policies)
• Familiarity with Microsoft Purview compliance tooling: eDiscovery, retention, DLP
• Excellent written and verbal communication; ability to document complex procedures clearly
• Strong work ethics aligned with Jones Capital's core values

• Experience in an MSP environment managing multiple tenants simultaneously
• Exposure to Meraki network administration (switching, VLANs, wireless, firewall policies)
• Experience with automation tooling:
  Power Shell scripting, n8n, Power Automate, or Graph API
• Associate’s degree or bachelor’s degree in IT, Computer Science, or related field
• Systems thinker: you connect the dots across identity, device, application, and data layers
• Ownership mentality: you close the loop on issues rather than passing them along
• Detail-oriented: configurations matter, you verify before you ship
• Collaborative: you communicate clearly with non-technical stakeholders and with senior engineers
• Adaptable: our environment evolves; you stay current on M365 roadmap and apply updates proactively