Area Supervisor

Overview

Job Title:

Area Supervisor

BASIC SCOPE/

PURPOSE:

Assist with the supervision of the overall operation of the assigned facilities to ensure that they are properly cleaned, maintained and staffed at all times to meet the customer’s requirement. To ensure that a good and effective relationship is maintained with each customer at all times.

• Assist in the supervision of the day-to-day cleaning of assigned buildings by providing leadership and support to Service Master employees. Ensure each assigned building is staffed appropriately as defined by the building budget /staffing plan.
• Meet with building staff on regular basis.
• Train staff according to the needs of the account
• Report all inspection discrepancies to the Division Manager.
• Follow up on all areas not meeting Service Master cleaning standards to ensure that deficiencies have been corrected.
• Assist in special cleaning projects as assigned.
• Notify Division Manager of employees that fail to report to work or are consistently late.
• Inspect assigned buildings to ensure that the buildings are being properly cleaned and maintained. Complete necessary inspection reports as requested.
• Take initiative to resolve problems at hand when staff is unavailable and then make arrangements with staff to prevent future problems.
• Assist Division Manager in ensuring that cleaning supplies, paper products, and equipment are available for Service Master staff to perform assigned cleaning tasks.
• Ensure that all cleaning equipment is in good working order, is clean, and can be operated in a safe manner.
• Develop and maintain a positive relationship with the appropriate building contacts and the assigned Division Manager to ensure that we are meeting the needs of our customer.
• Recommend additional services that would improve the cleanliness and appearance of assigned buildings.
• Perform related duties as assigned

• Highly developed, demonstrated teamwork skills.
• Strong effective communicator.
• Lead employees in a diverse environment
• Ability to lead in an environment of constant change.
• Able to direct the efforts of a team of diverse staff.
• Previous janitorial experience a plus.
• Must be able to plan, schedule, and supervise multiple job sites.
• Must be able to pass an MVR