Market Grille Department Manager

Additional Considerations (if any):

Daytime Shifts**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
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* Job Description:

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* Job Title:

** Market Grille Department Manager
** Department:
** Market Grille
** FLSA**:
Non-Exempt
** General Function
** The General Manager will plan, organize, direct, and coordinate the workers and resources for the efficient, well-prepared, and profitable service of food and beverages.
** Core Competencies
*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations
** Accountable and

Reports to:

District Store Director, Store Manager, Assistant Manager of;
Perishables, Store Operations, and Health Wellness Home;
Food Service Director Positions that Report to you:
Department Employees
** Primary Duties and Responsibilities
*** Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to guests; providing prompt, courteous, and efficient service to guests and sets a good example.
* Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Smiles and greets guests in a friendly manner throughout the entire facility.
* Makes an effort to learn guests’ names and to address them by name whenever possible.
* Answers the telephone promptly and provides friendly, helpful service to guests who call including taking product orders.
* Works with chefs for efficient provisioning and purchasing of supplies.
* Projects and controls food and beverage costs.
* Supervises portion control and quantities of preparation to minimize waste.
* Performs frequent checks to ensure consistent high quality of preparation and service.
* Analyzes weekly and monthly sales and trends and compares to actuals.
* Works with other management personnel to plan and executes marketing, advertising, and any special restaurant functions.
* Monitors actions of staff and guests to ensure that health and safety standards and liquor regulations are obeyed.
* Maintains budget and employee records and monitors bookkeeping records.
* Investigates and resolves complaints concerning food quality and service.
* Arranges for maintenance and repair of equipment and other services.
* Figures retail merchandise pricing and ensures correct pricing.
* Directs hiring, training, and scheduling of food service personnel.
* Enforces sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
* Complies with all health and safety regulations.
* Conducts inventory of the department.
* Plans displays, promotions, and determines pre-orders.
* Monitors food preparation and methods.
* Understands and troubleshoots equipment and ensures maintenance is performed.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
* Forecasts sales for accurate ordering and scheduling.
* Oversees department schedules that are written and executed according to volume.
* Writes and adheres to a yearly budget.
* Manages all financial aspects of the business.
* Monitors and manages cash accountability and accounting practices.
** Secondary Duties and Responsibilities
*** Ensures pricing is competitive in the market area
* Attends meetings and seminars and participates in continuing education
* Unloads trucks, checks in delivered merchandise and places product in appropriate storage area
* Performs departmental duties as needed
* Assists in all areas of store as needed
* Performs other job related duties and special projects as required
** Supervisory Responsibilities
*** Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
** Knowledge, Skills,…