E-Commerce Associate III

Description

POSITION SUMMARY

The individual in this role will provide support for outbound e-commerce operations using the queue management system. Additionally, this position will aid in the selection, verification, and packaging of orders, ensuring they meet the specific specifications and requirements of the customers.

• Shift - Monday to Friday, 6:00am to 2:30pm
• Maintain and organize daily dock assignments.
• Conduct regular hourly checks of the dock area.
• Read and interpret a variety of stage plans, Standard Operating Procedures (SOPs), or Work Instructions (WIs).
• Engage in physical activities to sort and move products effectively.
• Operate material handling equipment, such as RF devices, label machines, weight scales, and pallet jacks.
• Re-box and label materials, conduct weight counts for sales orders, and transfer materials to staging areas.
• Perform various duties, including organizing excess items from picking.
• Enter data accurately, including completing daily production sheets and other necessary transactions.
• Mark and tag containers with appropriate identifying information.
• Assemble product containers as required.
• Pack containers and re-pack damaged ones as needed.
• Install protective devices, like bracing, padding, or strapping, to prevent shifting or damage during transportation.
• Participate in a collaborative work environment utilizing effective communication and willingness to cross‑train to enhance team productivity, versatility, and skill development.
• Comply with comprehensive safety protocols and participate in ongoing training to ensure a secure work environment and maintain a safety‑conscious culture.
• Follow all 5S principles and guidelines daily to optimize workflow, efficiency, and a clean work environment.
• Undertakes additional responsibilities and tasks as directed by management.

• Able to work the required shift – Monday to Friday, 6:00am to 2:30pm
• Preferred:
  High School Diploma or an equivalent qualification; 1 year’s experience or an equivalent combination of education and experience.
• Demonstrates strong problem‑solving abilities.
• Capable of following instructions and responding to management direction.
• Detail‑oriented and able to handle multiple tasks simultaneously.
• Exhibits experience working collaboratively in a team environment.
• Has the ability to read and interpret various documents, including safety rules, operating and maintenance instructions, and procedure manuals.
• Possesses effective verbal communication skills.

This role involves working in a warehouse setting. In the warehouse, standard equipment such as computers, phones, photocopiers, cameras, and material handling equipment (forklift, reach truck, order picker, etc.) are used.

The physical demands described here are representative of those that must be met by the employee to successfully perform the

Essential Duties and Responsibilities:

• Standing – Must be able to frequently remain in a stationary position.
• Walking, Reaching, and Handling – Must be able to frequently move about inside the warehouse to access product and machinery, etc. Must be able to stand and walk 60% of the time, lift up to 40 lbs. normal, up to 70 lbs. less than 10% of the time.
• Seeing – Frequently reads various documents and operates computer and other office tools/databases/equipment.
• Talking and Hearing – Frequently communicates with colleagues, co‑workers, and customers. Must be able to exchange accurate information in these situations.
• Manual Dexterity – Frequently operates a computer and warehouse machinery.