Quality Assurance Evaluator
Listed on 2026-05-27
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Quality Assurance - QA/QC
Quality Engineering, Quality Control / Manager, QA Specialist / Manager, Quality Technician/ Inspector
Position Function
The Quality Assurance Evaluator is charged with quality oversight ensuring that any product or service offered or performed by Mississippi State Chemical Lab is of a quality that meets the standards of the customer or client. Serving as a customer interface, communicates directly with customers, clients, and MSCL staff, in an effort to gain an understanding of their needs and to obtain feedback.
The QA Evaluator monitors the progress of sample requests to ensure appropriate turn‑around time, quality work, also checks equipment and reagents used in relation to sample requests as well as reviewing and updating documents, monitoring training and competency records in addition to any other duties as assigned.
14. Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department ProfileThe Mississippi State Chemical Laboratory (MSCL) is a state‑appropriated regulatory agency for the State of Mississippi as well as a fee‑for‑service laboratory located on the campus of Mississippi State University. MSCL is dedicated to ensuring the quality and safety of fertilizers, pesticides, animal feeds, petroleum products, and manufactured and retail food. It provides fast, defensible, and reliable analytical data to:
The MSCL adheres to the highest professional standards and provides quality analytical services in a timely manner.
Essential Duties and Responsibilities- Ensure compliance with university safety protocols and complete relevant safety trainings (e.g., chemical safety, biosafety, hazard communication).
- Assist in developing and maintaining the laboratory quality management system to meet regulatory and accreditation standards (e.g., ISO/IEC 17025: 2017).
- Prepare for and participate in external audits, remaining current on all applicable standards and regulations.
- Organize and maintain accurate, up‑to‑date controlled documentation, both in hard copy and digital formats, ensuring accessibility for compliance and audits.
- Coordinate verification processes for critical laboratory equipment (e.g., balances, pipettes, thermometers), manage inventories, and schedule external calibrations.
- Oversee issuing and tracking of record logbooks, ensuring proper record‑keeping in accordance with regulatory and documentation standards.
- Conduct internal audits and inspections of laboratory processes and standard operating procedures, issuing written reports of findings.
- Initiate corrective action requests (CAR) for identified nonconformities, perform root cause analyses, and track corrective/preventive actions (CAPAs) to closure.
- Facilitate continual improvement initiatives and monitor effectiveness of implemented changes.
- Review laboratory data, including proficiency testing (PT) results, for accuracy and regulatory compliance; submit results accurately and on time.
- Participate in analyzing and interpreting data trends, identifying potential issues, and recommending improvements.
- Compile and distribute laboratory reports, ensuring timely and accurate delivery to internal and external stakeholders.
- Develop and deliver training programs on laboratory SOPs, pipetting techniques, and ISO/IEC 17025:2017 requirements, reinforcing a culture of quality.
- Coordinate the collection and review of solicited customer feedback, implementing actions that enhance laboratory operations and customer satisfaction.
- Collaborate with cross‑functional teams to align quality objectives and strategic initiatives that support continuous improvement.
- Perform other duties important to the…
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