Retail Display Installer – Technology

Job Type: Per Required Need

Work Location:

Market - SS - MS - Jackson

Overview:
Retail Display Installer – Technology.

Location:

Travel up to 90 miles from home, on average. Paid drive time & mileage reimbursement.

Schedule:

Work Monday–Friday;
Weekends are not required!

This role is for a reliable, detail-oriented, self‑motivated Field Service Representative. The responsibilities include installing and updating sales floor fixtures and endcaps, performing buildouts, resets, and display repairs, and following plan‑o‑grams and client‑specific directives. The installer will work independently, meet deadlines, and use mobile applications and technology to complete assignments efficiently and professionally.

• Respond and remain responsible for consistent communication with field services management quickly (within 24 hours of contact)
• Keep availability updated and accurate
• Fully complete all assigned jobs on or before scheduled end dates
• Installing and building displays, end caps, and fixturing
• Complete necessary forms/images/surveys for each job before leaving the site
• Maintain and update displays according to planograms / client requests
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional
• Participate in early morning installations and installations involving a team of 2+ people and provide solution feedback
• Manage virtual software and ensure successful execution of related tasks and timelines
• Assist other team members as needed
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections
• Work independently in a fast‑paced environment
• Participate and complete training and certification programs
• Track, record, and communicate activity via designated systems/workflows
• Available for weekend assignments as needed

Your hours and locations may vary week to week, including occasional weekends; some early morning hours, and/or holidays may occur based on store/client requirements. Accept and schedule all assigned jobs within 48 hours of receipt.

Build and maintain strong relationships within the shared services team, local/regional markets, clients, retailers, and other stakeholders. Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company. Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members. Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs determined by field management. Be open to provide and receive feedback.

• Age / Eligibility:
  Must be 18 or older (due to insurance requirements). Must be authorized to work in the United States.
• Availability:
  Flexible availability Monday through Friday, including weekend and holiday availability, and early morning & late‑night availability as needed. Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Physical Abilities:
  Climb a ladder up to 10 feet in height; safely lift and carry up to 60lbs; kneel, walk, crouch, bend over, handle/grasp, and reach overhead.
• Adaptability:
  Ability to adjust to the ever‑changing variety of tasks and work environments.
• Communication
  
  Skills:
  
  Effective communication via phone, text, and email. Use a smartphone for clock‑in/out, photos, uploads, downloading apps, and connecting to the internet.
• Education:
  
  High school diploma or equivalent normally required. Previous retail or merchandising experience is beneficial but not mandatory.
• Experience:
  
  Preferably installation and merchandising experience. Proficiency with hand and power tools and ability to follow planogram directives.
• Technology:
  Must own an Android or Apple mobile device to…