Area Rare Cardiac Specialist; ARC - Rare Cardiac - Memphis, TN

Role Summary

The Area Rare Cardiac Specialist (ARCS) focuses on ATTR-CM disease awareness among cardiology healthcare providers across IDN/Health Systems and related accounts. You will execute territory business plans in collaboration with the Cardiac Account Specialist to accelerate patient starts, and you will report to the Area Business Manager. You will adhere to all company policies and regulations while educating customers and building relationships to support patient outcomes.

• Account Planning & Collaboration
  • Prioritize customer opportunities and projects to maximize impact; inform decisions using all available data and stakeholder input.
  • Develop territory business objectives and metrics aligned to brand objectives; meet or exceed goals via prioritized customer target lists.
  • Maintain active customer profiles, plans, and data via planning resources.
  • Continuously evaluate call planning to optimize scheduling based on access, geography, commitments, and alerts, per ABM direction.
• Hybrid Execution / Advanced Selling Skills
  • Utilize advanced selling skills and approaches (e.g., PSSF) and understand the complex selling environment.
  • Use approved brand messaging to align with customer priorities; tailor messaging by segment or individual needs.
  • Adapt messaging in complex selling environment; connect resources to better meet patient needs.
  • Grow and maintain relationships with stakeholders and decision makers; build in-depth understanding of local market factors and ATTR-CM landscape.
  • Possess in-depth expertise in the ATTR-CM disease area, diagnostic procedures related to ATTR-CM, and relevant clinical profiles; educate customers to raise disease awareness and support patient identification and treatment.
  • Demonstrate brand value proposition as a solution to customer and patient needs; implement approved marketing educational programs and present materials compliantly.
  • Demonstrate change agility in a dynamic marketplace and act without all details when necessary.
• Coordination
  • Coordinate with other customer-facing teams to elevate the customer experience.
  • Collaborate with SMEs where appropriate to accelerate internal approaches to meet customer needs.
  • Coordinate primarily with the CASs overlaid on ARCS target lists and with Rare Disease ROC members as appropriate and compliant.
• Demonstrates Business Acumen
  • Proactively gather insights from customers and understand the impact of changing market dynamics; connect insights to opportunities and threats across local markets.
  • Demonstrate an in-depth understanding of all available market/customer data by utilizing reports and applying insights in local planning.
  • Act decisively by prioritizing resource utilization to meet customer needs.
• Professional Development
  • Pursue individual learning opportunities and look for ways to build, challenge, and add value in current assignments.
  • Understand and manage interpersonal strengths and limitations; be coachable and committed to elevating capabilities.
• Culture & Values
  • Coordinate and collaborate with CAS and other colleagues (local and HQ) to deliver appropriate resources to local customers.
  • Emulate best practices and share customer insights to benefit colleagues across the Area.
  • Proactively engage leadership to drive innovation and new approaches to exceed objectives.
  • Provide candid, actionable feedback and ensure compliant use of promotional materials and selling activities.
  • Adhere to corporate policies and high standards of business conduct.

• Required:
  
  Minimum of 3 years of previous pharmaceutical, biotech, or medical device sales experience.
• Required:
  
  Demonstrated ability to formulate, develop, write, communicate, and monitor the execution of territory business plans.
• Required:
  
  Demonstrated history of strong teamwork / collaboration.
• Required:
  
  Strong analytical skills with a demonstrated history of applying market / customer insights to inform sales planning and execution; demonstrated track record of assessing customer needs and bringing relevant tools / resources to drive performance.
• Required:
  
  Consistently follows and supports company policies.
• Required:
  
  Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
• Preferred:
  Rare Disease and/or Specialty Cardiovascular experience and expertise strongly preferred.
• Preferred:
  Product launch experience preferred.
• Preferred:
  Hospital Sales experience preferred.
• Preferred:
  Experience calling on large academic centers and hospital systems.

• Bachelor's Degree required OR an associate’s degree with 8+ years of experience; OR a high school diploma (or equivalent) with 10+ years of relevant experience.

• Ability to travel domestically and stay overnight as necessary.
• 2-3 overnights may be required per month.