Account Executive, Government

Job Responsibilities

• Generate new business opportunities within the assigned portfolio of existing and target accounts.
• Exceed monthly and quarterly sales goals in the various assigned categories while maintaining appropriate customer churn goals.
• Negotiate agreements and handle contract negotiations as necessary.
• Act as the brand ambassador within the assigned territory, maintaining a high level of in-person customer meetings to build deep client relationships.
• Sell the total portfolio of T-Mobile solutions by engaging in deep conversations with clients to understand how T-Mobile services can solve their pain points and create win‑win scenarios.
• Coordinate with Account Management, Dedicated Care, and other support team members to ensure a strong customer life cycle and maximize revenue and loyalty.
• Use  and other internal systems effectively for reporting, forecasting, and documentation.
• Lead customer presentations and attend events as needed to promote the brand and engage with clients.
• Develop and execute account strategies to improve results.
• Engage with internal stakeholders, including operations, marketing, legal, compliance, government affairs, and pricing, to achieve specific goals.
• Complete continuous training to maintain knowledge of products, services, and sales approaches.
• Use automated knowledge systems and training tools to deliver outstanding service and meet T-Mobile’s productivity and quality standards.
• Attain productivity and sales goals based on targeted metrics.
• Meet or exceed all departmental goals and business objectives.
• Demonstrate positive and cooperative behavior with customers and coworkers.
• Uphold high standards for ethical and professional conduct.
• Disburse adjustments and credits within established limits and criteria.
• Perform other duties and projects as assigned by business management.

• High School Diploma/GED (Required)
• Bachelor’s Degree (Preferred)

• 4+ years of proven experience in outside direct sales within an assigned territory is required.
• 2+ years of sales experience in the public sector preferred.
• 2+ years in telecom or technology sales strongly preferred.
• 2+ years in account management and strategic selling preferred.

• Strong presentation skills are required.
• Possesses strong strategic selling skills.
• Strong interpersonal skills are required.
• Good solid understanding of Excel and PowerPoint.
• Strong technical abilities and ability to learn new concepts quickly.
• Excellent problem‑solving skills.
• Demonstrate ability to work with internal teams.
• Ability to develop deep client relationships that will lead to developing long‑term strategic relationships.
• Strong organizational and territory management skills.
• At least 21 years of age.
• Legally authorized to work in the United States.

Travel Required:

Yes

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law.

Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.