Account Manager, Public Sector

Brief Position Summary

Responsible for the growth and profitability of Public Sector (Federal, State, Indirect, etc.) sales within their geographic territory. Manages and maintains corporate relationships and contract renewal with established Public Sector customers across the designated territory. Owns quarterly engagement with senior customer leadership and engages in quarterly CIRs.

• Develops and presents strategy for geographic territory – leveraging both existing and new customer opportunities to achieve growth goals.
• Tailors strategic plans to position MSC's value while aligning to customer goals.
• Drives sales at all Public Sector account customer facilities within their assigned regions.
• Prepares and delivers sales presentations that address customers' needs, leading to sales growth within established and new Public Sector accounts.
• Works with Public Sector Account Management Team to deliver MSC's Public Sector program and strategic initiatives message to all Public Sector customers and internal MSC stakeholders.
• Works with Sales Operations team and customers to develop appropriate pricing strategy for bid/quote opportunities to determine MSC's ability to comply with customers' needs and requirements relative to the potential Bid/Quote.
• Develops relationships with key Public Sector agencies within the region to become focal point for customer contact and MSC contact for customer visits, trade shows, Lunch & Learns, etc.
• Gathers, organizes, and analyzes information of all Public Sector accounts within the assigned region to create a business plan of growth.
• Represents Public Sector sales team in all cross‑functional initiatives.
• Connects sales teams with manufacturers and technical experts that lead customers to the right products.
• Subject Matter Expert (SME) to other sellers within the geographic territory. Passes all required and assigned training classes (Sales Mastery).
• Leads cross‑functional teams like MSC E‑Procurement team, Categories Management, and Logistics departments to keep abreast of current and new products/services/strategic initiatives and leverage them to provide the best customer experiences to Public Sector customers.
• Submits to management all required sales and expense reports in a timely manner.
• Teaches customers with market insights that make MSC an indispensable, trusted advisor.
• Ensures meeting of budgetary cost center constraints and takes corrective action when needed.
• Understands MSC's mission and culture and serves as a coach and mentor among peers.
• Tailors Public Sector account strategy to align with MSC corporate sales and marketing strategy.
• Learns and fosters the MSC Culture in the department and throughout the company to ensure unity of purpose and fulfillment of MSC's mission.
• Conducts periodic training to articulate and reinforce MSC sales plans in Public Sector.
• Participates in special projects and performs additional duties as required.
• Other duties as assigned from time to time by upper management.
• Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

• A Bachelor's Degree in Business or the equivalent is required.
• Working knowledge of compliance requirements and continuous education to be up to date on industry and market events.
• Minimum of three years industrial/manufacturing/distributing sales experience and direct account responsibility is required or the equivalent current and extensive military experience.

• Excellent sales or procurement experience, negotiation, and team building skills and techniques are required.
• Understanding of financial performance/profitability is required.
• Analytical/Strategic thinking is required.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software is required.
• Knowledge of e‑business as it relates to the Public Sector is required.
• Excellent oral and written communications skills are also required.

The Public Sector Sales Team is looking for an individual who demonstrates a passion to win in…