Smart Components Specialist

Smart Components Specialist

Position:
Smart Components Specialist

Location:

Jackson, MS

About Crawford:
If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it's time to apply at Crawford Electric Supply. Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers.

Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market. For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, "Whatever it Takes!" through our mindset competencies below:
Adapt:
Effectively embrace new situation and people Dare:
Appropriately challenge the status quo Learn:
Learn from others, from mistakes, and self-improve

Technical and customer-facing role responsible for driving the business strategy to accelerate growth in the Smart Components portfolio. Leads pre-sales activities focused on core smart component products including Industrial Control, Distributed IO & Small Controller, Sensing, Safety, and Connectivity business. Provides post-sale support while appropriately leveraging Remote Technical Support. Understands the competitive landscape in their customer base to drive competitive quoting.

Executes and score commercial activities and events. (i.e. HQ events, local and remote demonstrations, webinars, lunch& learns, on tours) Provides technical, application, and industry training to distributor sales and support teams for core products. Serves customers as a trusted advisor and expert in Smart Components, to advocate for the widest possible adoption into applications, and acceptance as their standard. Responds in a timely manner to customer and sales requests, including outside of normal business hours.

Creativity/ability to drive customer share. Leads and supports customer-facing technical events. Focuses majority of time on Grow & Protect and Light Touch accounts. Willing to continuously learn and improve technical competency. Proactively provides feedback on opportunities, and competitive landscape to distributor leadership and RA sales teams as part of a disciplined sales process. Provides guidance to customers on the proper installation and configuration of core products.

2-year technical degree –OR – equivalent combination of skills, experience or education Understands the technical capabilities of core products and can differentiate them against competitive products. Articulates and demonstrates core technologies including standard control and architecture, Premier Integration, IO-Link, Guard Link, and Ethernet IP in Cabinet. During presentations and demonstrations, articulates core product capabilities to customers in a way that is relevant to customer's industry and applications.

Uses and demonstrates software including CCW, Studio 5000, Web based simulation tools. Understands applications in targeted industries within APR. Understands legacy products and provides modernization guidance from legacy products to latest technology. Uses configuration tools such as Proposal Works, RA Advisor and Integrated Architecture Builder to configure core products. Understands control schematics, one-line diagrams and SCCR (Short circuit current rating) requirements.

Can articulate the concepts of intelligent motor control and intelligent devices to drive smart machines. Ability to bundle offerings together to maximize RA sales. This includes leveraging the sales within current smart components usage as well as products in other domains like power, mechatronics, and control to drive standardization. Understands how to leverage available commercial programs with customers to drive core product sales.

Understands how to navigate RA support infrastructure - quality, pricing, customer care, and technical…