Account Manager, Public Sector

BRIEF POSITION SUMMARY

Responsible for the growth and profitability of Public Sector (Federal, State, Indirect, etc....) sales within your geographic territory. Manages and maintains corporate relationships and contract renewal with established Public Sector customers across designated territory. Owns quarterly engagement with senior customer leadership and engages in quarterly CIRs.

• Develops and presents strategy for geographic territory leveraging both existing and new customer opportunities to achieve growth goals.
• Tailors strategic plans to position MSC's value while aligning to customer goals.
• Drives sales at all Public Sector account customer facilities within assigned regions.
• Prepares and delivers sales presentations that address customers' needs, leading to sales growth within established and new Public Sector accounts.
• Works with the Public Sector Account Management Team to deliver MSC's Public Sector program and strategic initiatives to all customers and internal stakeholders.
• Works with Sales Operations and customers to develop pricing strategy for bid/quote opportunities to determine MSC's ability to comply with customers' needs.
• Develops relationships with key Public Sector agencies to become focal point for customer contact and MSC contact for visits, trade shows, Lunch & Learns, etc.
• Gathers, organizes, and analyzes information of all Public Sector accounts to create a business growth plan.
• Represents the Public Sector sales team in cross‑functional initiatives.
• Connects sales teams with manufacturers and technical experts that lead customers to the right products.
• Serves as a subject‑matter expert to other sellers within the territory and completes all required training (Sales Mastery).
• Leads cross‑functional teams (MSC E‑Procurement, Category Management, Logistics) to stay abreast of new products/services/initiatives and provide the best customer experience.
• Submits required sales and expense reports to management in a timely manner.
• Teaches customers market insights that make MSC an indispensable, trusted advisor.
• Ensures meeting of budgetary cost‑center constraints and takes corrective action when needed.
• Understands MSC's mission and culture, and serves as a coach and mentor among peers.
• Tailors Public Sector account strategy to MSC's corporate sales and marketing strategy.
• Promotes MSC culture within the department and across the company to ensure unity of purpose and mission fulfillment.
• Conducts periodic training to articulate and reinforce MSC sales plans in Public Sector.
• Participates in special projects and performs additional duties as required.
• Other duties as assigned from time to time by upper management.

To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• A Bachelor's Degree in Business or equivalent is required.
• Working knowledge of compliance requirements and continuous education to stay up‑to‑date on industry and market events.
• Minimum of three years industrial/manufacturing/distribution sales experience with direct account responsibility is required, or equivalent current and extensive military experience.

• Excellent sales or procurement experience, negotiation, and team‑building skills and techniques.
• Understanding of financial performance and profitability.
• Analytical and strategic thinking.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software.
• Knowledge of e‑business as it relates to the Public Sector.
• Excellent oral and written communication skills.

• Embodies a strategic orientation to drive customer‑focused results.
• Possesses financial acumen to make intelligent business decisions.
• Exhibits executive presence and presents in a compelling way.
• Develops sales teams to build organizational capacity.
• Capable of creative problem solving to achieve annual goals.

• A valid driver's…