Process Manager; Engineering-Process Development

Overview

You will be responsible for designing, optimizing, and implementing processes and improvements with a strong focus on efficiency, scalability, and automation.

• Process Design & Optimization
  • Oversee the design and prioritization of technical operations roadmaps.
  • Implement solutions to improve the efficacy and efficiency of existing processes or unlock new capabilities.
• Collaboration & Leadership
  • Lead and cross-collaborate on iterative problem definition and technical design/scoping.
  • Partner with engineers, analysts, and operations team members to resolve escalations and deliver insights, training, and technical tooling.
• Data-Driven Strategy
  • Use data to independently guide decisions that influence operational strategy.
  • Identify risks and respond to issues/errors/escalations through investigation, producing insights for short-, medium-, and long-term technology-enabled solutions.
• Automation & Workflow Development
  • Distill requirements for new product and market expansions.
  • Design automated workflows to reduce manual work requirements.
• Operational Ecosystem Understanding
  • Develop a deep understanding of the operations ecosystem, technology, and data models.
  • Assess current strengths, weaknesses, and gaps to drive continuous improvement.