Outside Pepsi Service Tech

Overview

Full-time position based in Benton, MO, supporting Pepsi operations across multiple locations including Cape Pepsi Cola, Scott City, and Jackson, MO. The Pepsi Tech Pro role provides technical support and maintenance to ensure operation of equipment and technology systems. The role offers on-the-job training and is suitable for individuals with strong willingness to learn and grow within the company. The objective is to maintain high equipment functionality and customer satisfaction by promptly addressing technical issues and performing routine maintenance.

• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Ability to lift and carry equipment weighing up to 50 pounds.
• Basic mechanical aptitude and willingness to learn technical skills.
• Strong communication skills and a customer-focused attitude.

• Previous experience in a technical support or maintenance role, especially in a retail or beverage environment.
• Familiarity with electrical systems and basic troubleshooting techniques.
• Experience using handheld diagnostic tools or mobile technology for service reporting.
• Ability to work independently and manage time effectively across multiple locations.
• Certification or coursework related to electronics, mechanics, or technical maintenance.

• Perform routine inspections and maintenance on Pepsi vending machines, coolers, and related equipment to ensure optimal performance.
• Diagnose and troubleshoot technical issues with equipment, escalating complex problems to senior technicians as needed.
• Collaborate with team members and management to coordinate service schedules and respond to urgent repair requests.
• Maintain accurate records of service activities, parts used, and equipment status to support operational reporting.
• Provide excellent customer service by communicating clearly with store personnel and other stakeholders regarding equipment status and service timelines.

• Mechanical aptitude and ability to diagnose equipment issues.
• Strong communication and customer service skills.
• Ability to learn quickly and adapt to new technical procedures.
• Familiarity with electrical systems and basic troubleshooting techniques (preferred).
• Experience with handheld diagnostic tools or mobile service reporting (preferred).
• Time management and organizational skills to prioritize service calls and maintain records.